Job Description

We are hiring fir UK Pensions Administrators

KPI Management
Communicate effectively with client/members via the telephone, remembering each caller will have a different level of understanding. Record each call as they occur.
Consistently provide a quality customer experience to clients/members.
Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader.
Deal with queries and requests by the use of standard letters and reference to procedures.
Recognise and escalate potential problem and potential complaint cases.
Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator.
Seek clarification where errors are made.
Monitor own workflow to ensure service levels are achieved.
Prioritise and manage own workload and maintain a rolling schedule of objectives.
Accurately perform manual calculations.
Know and live the firms values.


Minimum Qualification



Job Overview

Hiring for UK Pensions Administrators(1 - 2 yrs)

ELK Education Consultants Pvt. Ltd.

  •   100000 INR - 325000 INR / Per Month
  •   Vikhroli (West) l Maharashtra Mumbai 400079
  • Date Posted:
  • November 29, 2018
  • Location:
  • Vikhroli (West) l Maharashtra Mumbai 400079
  • Job Title:
  • Hiring for UK Pensions Administrators
  • Salary:
  • 100000 INR - 325000 INR / Per Month
  • Category:
  • Administration
  • Experience:
  • 1 - 2 yrs
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